Testimonials

“Alpha & Omega does their job so well that it’s not in the top few things I worry about on a day to day basis.”

What sets Alpha & Omega apart are their superlative expertise and superior ability to work in a complicated IT environment that is interconnected with many port business partners and government agencies. Marine Exchange provides vessel traffic services and maritime information services to the largest 2 container ports in the United States. We operate 24/7/365 to direct the vessel traffic movement of approximately 4,600 ships per year, of which 47% are container ships. Alpha & Omega is better than any other firm I’ve worked with to ensure there is little or no impact to our operations. They have the expertise needed to keep up with all of the technology changes, growing cyber threats and provide business consulting to help guide our technology decisions and investments. Alpha & Omega does their job so well that it’s not in the top few things I worry about on a day to day basis.

"Prompt and Courteous. They Handle Our Needs with Thoroughness and Integrity."

The greatest benefit of our support from Alpha & Omega has been that they are one phone call away. A&O is fully capable of diagnosing, assessing, and explaining to our team what is going on and how to get any issue corrected. They are prompt and courteous. Any concerns are quickly addressed. The team knows their stuff! Thanks to Darryl’s leadership, the crew at A&O are fully capable to handle the needs of businesses like ours with thoroughness and integrity.

“Responsive, Patient, Knowledgeable, Polite and Awesome!”

I just want to pass along my thanks. Alpha & Omega does a terrific job supporting TAB. In particular, you do an awesome job in supporting our private cloud environment. Your team is responsive, patient, knowledgeable and polite.

“Alpha & Omega is not just another IT firm, they are a trusted partner!”

The biggest benefit to Visit Huntington Beach is Alpha & Omega’s customer support team and their ability to service all our technology and business needs. When issues arise their support team has the knowledge to promptly find a resolution with minimal business interruption. If you are on the fence about choosing a new IT company… pick Alpha & Omega! They are not just another IT firm, they are a trusted partner.

“Alpha & Omega is truly the beginning and the end of great customer service.”

Alpha & Omega’s user-friendly support has “DEFINED” Great Customer Service to CAPO Fireside. Their Personal and Fast Response Times have been better than any other IT firm we have worked with in the past. In this fast paced technological era, business partnerships can be won or lost with poor IT Support. Alpha & Omega is truly the beginning and the end of great customer service.

“Our confidence in our IT firm extends beyond the monetary outlay.”

With Alpha & Omega’s Platinum Support Program, it has lowered my blood pressure and brought peace of mind in knowing that in the event something dire happens to our system, it can all be restored almost immediately. Alpha & Omega’s responsiveness is #1!  The A&O team is very involved in making sure any tickets are addressed timely and quarterly meetings are conducted to keep us informed and on track to ensure our mile markers are met. As a small company, we were hesitant to spend a large chunk of money on the Platinum Program, yet I am glad we made the investment. A smooth running, efficient system frees up our TIME, which is MONEY.  Our confidence in our IT firm extends beyond the monetary outlay.

“Alpha & Omega has been a trusted advisor to me in IT infrastructure and support since 1999.”

As expected over that period of time we've faced adversity of all types and secured business continuity through advanced understanding of available technologies, best practices and risk assessments. We've enjoyed successes, overcome obstacles and enjoy mutual respect. In business its the relationship that matters most and I'm proud to know Darryl and feel comfortable recommending Alpha & Omega for the best service, price and consultation available.

"They take the time to understand our unique needs.."

What truly sets Alpha & Omega apart is their innovative problem-solving approach. They don't offer one-size-fits-all solutions; instead, they take the time to understand our unique needs and provide tailored, out-of-the-box solutions. This has saved us both time and resources, making a significant impact on our operations and minimizing downtime. They're always "Johnny On the Spot," ready to address any IT issue promptly.

I have worked with Alpha & Omega on many complex professional services projects. Darryl and his team have saved my neck more than once!

The staff at Alpha & Omega are the best. Every time I call with a computer problem they are very polite, friendly, skilled and get me back up and running quickly. I am very happy with the service that we receive from Alpha and Omega and would highly recommend them for any of your IT needs