Testimonials

Reliable, Professional Support for 24x7 Seamless System Operations

Alpha & Omega Computer & Network Services, Inc. has been an invaluable partner in supporting our NorControl system at the Los Angeles Pilot Service. Their team is consistently responsive, professional, and highly knowledgeable, ensuring our system operates smoothly and efficiently. From routine maintenance to urgent troubleshooting, Alpha & Omega delivers top-notch service, enabling us to focus on our core operations without concern. We highly recommend their services to any organization seeking reliable & professional IT support.

"They rate an "11" on a scale of 10!!"

I had the privilege of working closely with Darryl Santa and his team at A&O for many years during my tenure as Executive Director at the Marine Exchange of Southern California. Our relationship began when I hired them in the early 2000's to handle all our IT Support and Cybersecurity. Their commitment to integrity, professionalism, and excellence in IT support services is truly remarkable. Darryl Santa leads with high moral and ethical principles, ensuring his team consistently delivers top-quality service, executing ALL their duties and responsibilities that we needed from them to keep us up & running on a demanding 24x7x365 schedule! They rate an "11" on a scale of 10!! Their swift response, expertise, and dedication to "making things right" exemplify their commitment to customer satisfaction. A&O's reference to "Alpha & Omega" in their name is reflected in their approach to business, as they consistently display a strong foundation of Christian principles. I wholeheartedly recommend Darryl Santa and A&O for anyone seeking exceptional IT support services.

"Providing IT Support to the International Seafarers Center Since 2009"

Our International Seafarers Center supports merchant seamen at the Ports of Long Beach and Los Angeles, offering a home away from home. Since 2009, Alpha & Omega has generously provided responsive computer support on a charitable basis, ensuring our facilities remain in peak condition. As a non-profit with limited resources, we are deeply grateful for their ethical and superb service.

"Prompt and Courteous. They Handle Our Needs with Thoroughness and Integrity."

The greatest benefit of our support from Alpha & Omega has been that they are one phone call away. A&O is fully capable of diagnosing, assessing, and explaining to our team what is going on and how to get any issue corrected. They are prompt and courteous. Any concerns are quickly addressed. The team knows their stuff! Thanks to Darryl’s leadership, the crew at A&O are fully capable to handle the needs of businesses like ours with thoroughness and integrity.

“Responsive, Patient, Knowledgeable, Polite and Awesome!”

I just want to pass along my thanks. Alpha & Omega does a terrific job supporting TAB. In particular, you do an awesome job in supporting our private cloud environment. Your team is responsive, patient, knowledgeable and polite.

“Our confidence in our IT firm extends beyond the monetary outlay.”

With Alpha & Omega’s Platinum Support Program, it has lowered my blood pressure and brought peace of mind in knowing that in the event something dire happens to our system, it can all be restored almost immediately. Alpha & Omega’s responsiveness is #1!  The A&O team is very involved in making sure any tickets are addressed timely and quarterly meetings are conducted to keep us informed and on track to ensure our mile markers are met. As a small company, we were hesitant to spend a large chunk of money on the Platinum Program, yet I am glad we made the investment. A smooth running, efficient system frees up our TIME, which is MONEY.  Our confidence in our IT firm extends beyond the monetary outlay.

“Alpha & Omega has been a trusted advisor to me in IT infrastructure and support since 1999.”

As expected over that period of time we've faced adversity of all types and secured business continuity through advanced understanding of available technologies, best practices and risk assessments. We've enjoyed successes, overcome obstacles and enjoy mutual respect. In business its the relationship that matters most and I'm proud to know Darryl and feel comfortable recommending Alpha & Omega for the best service, price and consultation available.

I have worked with Alpha & Omega on many complex professional services projects. Darryl and his team have saved my neck more than once!