Job Description:
Do You Like to Have FUN?
Do You Have PASSION to Make a Difference?
Do You Enjoy Building Relations with PEOPLE?
Would You Appreciate an Environment to Help You GROW?

Alpha & Omega Computer & Network Services, Inc. is an Outsourced IT management and support business located in Huntington Beach, California. Alpha & Omega was founded in 1999 by Darryl Santa and has over 25 years of experience providing professional Information Technology services to both public and private sector clients in the Orange County and Los Angeles areas. Our philosophy is one that has allowed us to not only grow as a company, but help our clients grow and succeed in their unique industries. We endeavor to help our clients succeed as if we are a part of their company and not simply a contracted vendor. We know that our success is dependent on the success and well-being of our clients, and our approach is completely centered on that principle.


  • Provide Third Level Helpdesk Support for Internal Team, Client Tickets, and Managed Cloud Services.
  • Writing Technical Documentation for Existing and Future Clients.
  • Scheduled Support for Client Locations.
  • Reactive Onsite Support for Client Locations.
  • Assist Network Consultants with Projects and Maintenance Tasks.
  • Willingness to Support and Serve the Needs of the Company.
  • After hours and Weekends Support for 24x7 Clients. (Monthly On-Call Rotation).
  • Perform Periodic Business and Technology / Reviews.
  • Scheduled Visits to Maintain Technical Relationship with Clients.
  • Perform Technical Analysis & Alignment Against Established Best Practices.
  • Assist in Maintaining industry Compliance.


  • 3-5 Years Hands-on Work Experience as a System Administrator
  • 1-2 Years of Currently Supporting the Following (Install, Configure, and Troubleshoot)
  • LAN/WAN Knowledge and Hardware Configuration
  • VLAN Knowledge and Software Configuration
  • Microsoft Windows 2008/2012/2016 Server using Active Directory
  • Microsoft Exchange 2013 / 2016
  • SQL 2005 / 2008 / 2012 / 2014 / 2016
  • Remote Desktop Services Administration
  • VMware Virtual Technology / SAN / Storage Technology
  • Strong Understanding of DNS, DHCP, TCP/IP and Other Network Protocols
  • Corporate Antivirus Solutions
  • Enterprise Level Firewall experience. SonicWALL Experience desired.
  • Ability to Install Network and Server Equipment into Four Post Racks. Lifting 50-100 lbs.
  • Logging Time and Issues in Ticket Management System is Required
  • Microsoft Windows 7 / 8 / 10 Configuration and Troubleshooting
  • Microsoft Office Suite Configuration and Troubleshooting
  • Network+ or Higher-level certification
  • Microsoft Certification(s) MCSA or Higher
  • Valid Driver's License and Clean Driving Record Required / Reliable Transportation

Required; This Position Will Require Travel
Job Type: Full-time