Are You Looking For A Comprehensive IT Service Desk To Keep Your Organization Running Smoothly?
We handle all your IT operations for one fixed, monthly rate. No hidden costs and no surprises!
Benefits of Managed IT Service Desk.
Peace of Mind: We are here 24/7/365. We handle your issues so you don't have to.
Focus on your core business, not technology: We take care of your level 1 or escalated service tickets, remote desktop support, workstation and user support so your employees can focus on doing more for you.
Better performance, fewer headaches, and virtually zero downtime: We keep an eye on all of your critical business systems and keep them from degrading over time ensuring performance of your network stays current and reliable and your ticket load is low.
Welcome to the Alpha & Omega Managed Service Desk.
We know how to run a busy IT Service desk and we are confident that we can run yours. An outsourced IT Service Desk keeps your business running smoothly.
Whether your customers need product, technical, or application support, the Alpha & Omega IT Service Desk can be branded and tailored to meet your specific requirements.
Our IT Service Desk is fully-staffed by our in-house certified U.S.-based IT professionals who are available 24x7x365 via phone, email, and web chat.
Do you have your own IT department? Ask us about our Co-Manage services.
We work alongside your in-house IT to help manage the day-to-day support and maintenance, delivering the extra strength you need to be at your best.