Welcome to the Alpha & Omega Foundation Program

 

A process-driven and cost-effective network and cybersecurity management program, with a predictable fixed monthly cost. 

You will have peace of mind knowing your vital data and IT systems are being monitored and secured 24/7.

Our Managed IT Services are just one aspect of our comprehensive IT offerings, including cybersecurity, IT consulting & projects services, Cloud Computing, Backup and Disaster Recovery, and Application Support Services.

The Alpha & Omega Foundation program is our unique approach to managed services.

With our Foundation Programs, we take a proactive approach to managing your IT.

Regardless of which A&O support programs you chose we provide the network management and security services foundation to protect and support your company.

Centralized Services Foundation – This is the foundation for all Managed Services which includes Infrastructure Monitoring, Patch Management, Anti-Virus/Anti-Spyware Protection, Email Security and SPAM Filtering, Internet Content Filtering, Desktop Optimization, and Backup Management.

Diamond – The whole Enchilada, The kitchen and the sink. This is the top tier full service solution for companies that want everything including peace of mind. The Diamond tier provides comprehensive IT Management found in the Platinum Program plus advanced Cybersecurity, Remediation, Recovery, Offsite Cloud Backups, Advanced Next Generation End-Point Protection, Real-Time Threat Monitoring, 24x7 Service Desk remote and Rapid On-Site Support and around the clock network and security monitoring.

Platinum – Designed for companies who need comprehensive IT Management, either extended or 24×7 support, and/or multiple locations.  Provides Centralized Services, Reactive Helpdesk, Proactive Network Administration, Technology Consulting, Reactive On-site Support, Extended Helpdesk and On-site Support.

Gold – Designed for companies who do not have an on premise IT support staff and would like to outsource this function to a trusted support company. Provides Centralized Services, Reactive Helpdesk, Proactive Network Administration, Technology Consulting, Reactive On-site Support.

Silver – Designed for companies who have internal IT resources for projects but do not have an on-premise IT support staff or are constantly in a state of fire fighting and not moving forward and/or would like to outsource this function to a trusted support company. The Silver plan includes Centralized Services, Reactive Helpdesk, Proactive Network Administration, and Technology Consulting

The Foundation program is ideal for business owners who:

  • Need to have their computer network, email, database, and Internet access up and running 24/7/365 without problems.
  • Value the security of their data and want to do everything possible to prevent loss, corruption, or theft.
  • Want to maximize the speed, availability, and performance of their network.
  • Hate dealing with--or thinking about--computer problems and other complexities of operating a computer network.
  • Don’t have the time or staff to deal with computer network maintenance.
  • Want technology to support their business goals to get the competitive advantage.