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Best practices for outsourcing I.T.:
- Evaluate the total cost of ownership for I.T. equipment and determine whether outsourcing I.T. support or keeping it in-house is more cost effective.
- Consider investing in a scheduled service contract to reduce support cost.
- Re-evaluate whether to outsource I.T. support when expanding to two or more servers.
- Consider hiring a company with the expertise to provide carious levels of support to meet your organization's changing needs. |
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| Support I.T. |
Technical onsite/remote/phone support
Alpha & Omega takes a proactive approach in supporting your network by customizing a preventative maintenance schedule that fits within your company’s budget. Through preventative maintenance and technology planning, we’ll spend less time fixing problems and more time utilizing I.T. effectively to grow your business. Whether your company needs to maintain its current network environment or deploy the latest in information technology solutions, Alpha & Omega wants to be the First and the Last in all your technology needs.
Support I.T. includes:
- Network Administration (implementation, preventive maintenance and diagnostics)
- Support for the following:
- Multiple Desktop Support (Windows 9x, ME, NT 4.0, 2k, XP, and Linux support.)
- Microsoft Windows Server NT 4.0, 2000, and 2003
- Microsoft Small Business Server 2000 and 2003
- Mail Servers (Exchange 5.5, 2000 and 2003)
- IIS and SQL Servers
- Remote access (e.g., Citrix, Terminal Services, PC Anywhere, RAS)
- Various business applications (e.g., Antivirus Suites, Anti-Spyware, Microsoft Office Suites, Microsoft CRM, ACT, QuickBooks, MAS 90, MAS 200, VMW are, Microsoft Virtual PC and Server)
- Managed network switches, routers, firewalls and VPNs
- Security Audits (Firewall/Router, Network and Data)
- Technology planning, forecasting and project budgeting
- Implementation and testing of backup applications, and the creation of Disaster Recovery policies.
- High-Speed Data connection setups, troubleshooting, migration, and moves (T-1, DSL and ISDN)
- Telephone, remote access and on-site support for all your I.T. needs
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Pricing 
Why Do Business With Alpha & Omega Computer and Network Services?
I am the Alpha and the Omega, the Beginning and the End.
I will give of the fountain of the water of life freely to him who thirsts
Revelation 21:6 |
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Manage I.T.
Secure I.T.
Patch I.T.
Filter I.T.
Watch I.T.
Support I.T.
Other |
We Recommend Dell
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And just where should businesses turn for outside technical support? The answer depends on the budget, level of trust and extent of the problem. Some use telephone help-desk support. Others trust remote diagnostic support. Still others want only onsite support.
BizTech Magazine
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