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Best practices for outsourcing I.T.:
- Evaluate the total cost of ownership for I.T. equipment and determine whether outsourcing I.T. support or keeping it in-house is more cost effective.
- Consider investing in a scheduled service contract to reduce support cost.
- Re-evaluate whether to outsource I.T. support when expanding to two or more servers.
- Consider hiring a company with the expertise to provide carious levels of support to meet your organization's changing needs. |
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Technical Support - phone/remote/on-site support
Alpha & Omega takes a proactive approach in supporting your network by customizing a preventative maintenance schedule that fits within your company’s budget. Through preventative maintenance and technology planning, we’ll spend less time fixing problems and more time utilizing I.T. effectively to grow your business. Whether your company needs to maintain its current network environment or deploy the latest in information technology solutions, Alpha & Omega wants to be the First and the Last in all your technology needs.
Technical Support includes:
- Network Administration (implementation, preventive maintenance and diagnostics)
- Support for the following:
- Multiple Desktop (Microsoft Windows, MAC and Linux)
- Microsoft Windows Server
- Virtual Server Consolidation (VMWare Server and Microsoft Virtual Server
- Microsoft Small Business Server 2000 and 2003
- Microsoft Exchange Server
- Microsoft SQL Servers
- Remote access Solutions (Terminal Services, Citrix, PC Anywhere)
- Various business applications (e.g., Antivirus and Anti-Spyware Suites, Microsoft Office Suites, ACT, QuickBooks, MAS 90, )
- Managed network switches, routers, firewalls and VPNs
- Security Audits (Firewall/Router, Network and Data)
- Technology planning, forecasting and project budgeting
- Implementation and testing of backup applications, and the creation of Disaster Recovery policies.
- High-Speed Data connection setups, troubleshooting, migration, and moves (T-1, Wireless, DSL)
- Phone, Remote and on-site support for all your I.T. needs
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Pricing 
Why Do Business With Alpha & Omega Computer and Network Services?
I am the Alpha and the Omega, the Beginning and the End.
I will give of the fountain of the water of life freely to him who thirsts
Revelation 21:6 |
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