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Plans includes:

Vulnerability Management
SPAM and Internet Filtering
System Monitoring


Technical Support
Phone, Remote, On-site


Gold or Silver Plan
One-stop solution to all your Information Technology needs.
Many small-to-midsize organizations don’t have the infrastructure to hire, train, and manage an Information Technology employee — let alone an entire I.T. Department. But with Alpha & Omega’s Gold and Silver Plans, we can take control of your I.T. environment — so you can take control of your business. From initial consultation and implementation, to ongoing security and management, Alpha & Omega’s team of I.T. professionals helps make your team as successful as possible.

Gold and Silver Plans include:
  • Network Administration (implementation, preventive maintenance and diagnostics)

  • Support for the following:
    • Multiple Desktop Support (Windows 9x, ME, NT 4.0, 2k, XP, and Linux support.)
    • Microsoft Windows Server NT 4.0, 2000, and 2003
    • Microsoft Small Business Server 2000 and 2003
    • Mail Servers (Exchange 5.5, 2000 and 2003)
    • IIS and SQL Servers
    • Remote access (e.g., Citrix, Terminal Services, PC Anywhere, RAS)
    • Various business applications (e.g., Antivirus Suites, Anti-Spyware, Microsoft Office Suites, Microsoft CRM, ACT, QuickBooks, MAS 90, MAS 200, VMWare, Microsoft Virtual PC and Server)
    • Managed network switches, routers, firewalls and VPNs

  • Security Audits (Firewall/Router, Network and Data)

  • SPAM and Internet Content Filtering Services
    • Increase productivity, reduce network bandwidth consumption, avoid/prevent lawsuits and enforce internet policies by monitoring and reporting company internet activity.

  • Remote Patch Management Service
    • Automated patch updates decrease I.T. support costs, while increasing system security and reliability. With this service, we can patch all mainstream applications — not just the Microsoft product family.

  • Network Server/PC/Device Monitoring
    • Network server monitoring can reduce downtime and maximize performance. Alpha & Omega notifies you of any critical conditions, facilitating proactive problem resolution, preventing critical outages, and providing certain types of intrusion detection.

  • Technology planning, forecasting and project budgeting

  • Implementation and testing of backup applications, and the creation of Disaster Recovery policy.

  • High-Speed Data connection setups, troubleshooting, migration, and moves (T-1, DSL and ISDN)

  • Telephone, remote access and on-site support for all your I.T. needs
Pricing

Why Do Business With Alpha & Omega Computer and Network Services?

I am the Alpha and the Omega, the Beginning and the End.
I will give of the fountain of the water of life freely to him who thirsts
Revelation 21:6
Gold and Silver Plan
Bronze Plan
Vulnerability Management
SPAM and Internet Filtering
System Monitoring
Technical Support
Other Solutions
We Recommend Dell



Only 27 Percent of businesses with fewer then 50 employees have in-house staff to maintain their computer equipment.
Penn, Schoen and Berland Associates

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When should a small business use outside help? When it cost more to play computer expert than to hire one.
BizTech Magazine

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